Privacy Policy

This Privacy Policy (this “Policy”) describes how Atlanta Painting Company (“we,” “us” or “our”) collects, uses and discloses personal information of visitors to this website (our “Site”) and of customers and prospective customers who contact us. By using our Site, you agree to this Policy. If you do not agree, please do not use our Site. Using the Site only to read this Policy does not count as agreeing to it.

Information we collect

We and the service providers who work for us may collect:

• Your name, phone number and email address
• Your ZIP code, the service you are interested in and any project notes you give us
• Information you share when you call, email or text us, or message us on social media
• Social network profile information you have made public, if you interact with our social media pages
• Technical information when you use our Site, such as your IP address, browser and device type, internet service provider, the pages you visit, the time of your visit and the website that referred you

How we collect it

• Quote form. When you request a free quote, our form collects your name, phone, email, ZIP code, the service you want, your project notes and the page you sent it from. The request is delivered to our team by email through a form-delivery service.
• Calls, texts and email. We keep the details you give us when you contact us by phone, text message, email or social media.
• SMS opt-in. If you opt in to text messages, we collect your mobile number and a record of your consent (see SMS Text Messaging below).
• Cookies and similar technologies. Our Site and the services embedded in it, such as Google Maps and our customer review widget, may use cookies, pixels and similar technologies. A cookie is a small file your browser stores; a pixel is a small graphic that loads when you view a page or email and can record that activity. Our website host also keeps standard server logs to run and secure the Site.

How we use your information

• Respond to your quote request, schedule your estimate and stay in touch about your project
• Provide our painting services, including scheduling, billing and customer care
• Answer your questions and comments
• Send you offers and updates you asked for or that may interest you, with the choice to opt out
• Operate, secure and improve our Site and services, and understand how visitors use them
• Comply with the law and protect our rights, customers and employees

We and our marketing providers may use information from cookies and similar technologies to show you more relevant advertising online, including on search engines and social media.

How we share your information

We do not sell your personal information. We may share it only as follows:

• With companies under common ownership with Atlanta Painting Company
• With service providers that help us run our business and our Site, such as website hosting, form delivery, email, text messaging, scheduling and job management, and payment processing. They may use it only to provide those services to us.
• With our digital marketing providers and advertising platforms such as Google and Meta (Facebook). Contact details may be shared in hashed (scrambled, unreadable) form so these platforms can show our ads to the right people. Residents of some states may opt out of this sharing; contact us to do so.
• When required by law or legal process, to prevent fraud or crime, to enforce our agreements and these policies, or to protect the rights, property and safety of our business, customers, employees or others

Cookies and advertising choices

You can set your browser to refuse or delete cookies; some parts of the Site may then not work as intended. To learn more about interest-based ads and opt out of them, visit the Digital Advertising Alliance at aboutads.info or the Network Advertising Initiative at networkadvertising.org.

SMS text messaging

If you opt in to text messages from Atlanta Painting Company, this section applies to you.

• What we send. Messages about your project, such as appointment reminders, scheduling, billing and payment alerts, customer care and support, and event updates.
• How to opt in. You may opt in on a web form, by text (for example, texting START or YES to (770) 551-0101 after being told it enrolls you), verbally, on paper or by email.
• One-to-one consent. Your consent applies only to messages from Atlanta Painting Company. We do not share your consent with other companies or affiliates unless you expressly agree.
• Consent is not required to buy. Agreeing to receive texts is voluntary and is not a condition of any purchase.
• Message frequency. Message frequency varies, and is generally no more than 1–2 messages per day unless there is an urgent notification about your project.
• Msg & data rates may apply. Check your carrier plan. Atlanta Painting Company is not responsible for carrier charges.
• STOP and HELP. Reply STOP to any message to unsubscribe at any time. Reply HELP for help, or call us at (770) 551-0101.
• What we collect. Your mobile number, message delivery and response data (such as delivery status and reply keywords), and consent records (the date, time and method you opted in or out).
• No sharing for marketing. We will never sell your mobile number or SMS consent, and we do not share them with third parties or affiliates for their marketing purposes. We share SMS information only with the providers (such as carriers and our text messaging platform) that deliver our messages, under strict confidentiality.
• Do Not Call. Do Not Call protections apply to text messages. We honor existing National Do Not Call Registry registrations unless you expressly opt in. Learn more at donotcall.gov.
• Records. We keep records of opt-ins and opt-outs, including dates, times and methods, to meet legal requirements.
• Delivery. Messages depend on carrier networks, and we cannot guarantee uninterrupted service or delivery times.

How we protect your information

We use reasonable measures to protect your information. No website, email or messaging system is completely secure, so we cannot guarantee absolute security.

How long we keep it

We keep personal information as long as we need it to serve you, keep business and warranty records, and meet legal requirements, and then delete or de-identify it.

Your choices

• Ask us to see, correct or delete the personal information we hold about you
• Opt out of marketing emails using the unsubscribe link, and out of texts by replying STOP
• Opt out of the sharing of your information for targeted advertising, where your state gives you that right

To make a request, call us at (770) 551-0101.

Children

Our Site is not directed to children under 13, and we do not knowingly collect their personal information.

Links to other websites

Our Site links to other websites, such as Google, review sites and paint manufacturers. Their privacy practices are their own, and we encourage you to read their policies.

Changes to this policy

We may update this Policy as our services or the law change. We will post the new version on this page with a new “Last updated” date, and will tell SMS subscribers about material changes by text or on our Site. Continued use after an update means you accept it.

Contact us

Questions about this Policy or your text message preferences? Contact Atlanta Painting Company, 210 W Crossville Rd, Roswell, GA 30075, at (770) 551-0101 or through our contact form. See also our Terms of Service.